The internet protocol (IP) is the most widely used network protocol. It makes the transfer of data possible as well as voice or video. The complete using of the ip-protocol makes the worldwide integration of data and voice applications possible – with a major cost advantage for your company.
The transportation is made by packets instead of performance like the classic telephon. Voice is being digitalized and compressed, packed in ip-packets and after that be sent via the ip-network. From the technical perspective it is more efficient to send voice via an ip-datanetwork instead of a classic voice telephone network.
The whole voice and data traffic are transported via a standardized network. This method not only improves the flow of information but it also saves significant operating costs in the long-term. The integration of applications like CTI solutions (Computer Telephony Integration), unified messaging, voice messaging and interactive voice responsing is made easier. All applications can be comined in one device, typically the PC.
The integration of voice, fax, data, e-mail, appointment calendar and addresses combined in one standardized user interface leads to an optimized workflow. The advantage for all companies which are connected to each other via branches is the access across different locations. VoIP solutions are future-proofed and investment secured.